Loyalty Is Love: Keeping Customers for Life
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August 1, 2008
8:00 AM
to 10:00 AM
An industry expert explains why customer care and loyalty drive both profits and referrals, no matter what economic conditions. Learn what the best building and remodeling company’s world wide are doing to take their businesses and customer experiences to unbelievable levels. Plus, learn tools for teaching employees how to serve customers from the heart, strategies for understanding the psychology of customer buying and satisfaction patterns, tips for protecting yourself form toxic client relationships, and techniques for winning referrals for the life of your business.